Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youโll also need the receipt or proof of purchase.ย You can start your return or exchangeย by sending us an email : support@lebazon.com.
If you received aย damaged or defectiveย item please contact us within 14 days of receiving your order.ย
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as make-up). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Damages and issuesย
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchangesย
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refundsย
We will notify you once weโve received and inspected your return, and let you know if the refund was approved or not. If approved, youโll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Contact usย
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by eโmail at support@lebazon.com or by Whatsapp +96181140371